Refund policy

Refunds & Returns

Thank you for supporting our small business!

Because each item is made to order especially for you, all sales are final. We do not accept returns, exchanges, or refunds for:

  • Change of mind
  • Ordering the wrong item, size, or color
  • Incorrect shipping addresses provided at checkout

Please double-check your order before placing it.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

Once we review your claim, we'll work with our production partner to provide a replacement or another appropriate resolution.

Order Cancellations

Orders begin processing quickly after they're placed. Because of this, we cannot guarantee cancellation requests. If you need to request a cancellation, please contact us as soon as possible.